Ordered a kilted skirt which arrived at the stated time, unfortunately I had to return it and ask for an exchange. After sorting out the extra postage payment, I waited for a few days as the order had been confirmed but no further contact, I.e no email with tracking no. However after emailing them I had a quick response back and informed the replacement Order was on its way, and I should receive it the next day, Saturday, or on the Monday. I received it on the Saturday. Item good quality and packed appropriately and fits well. Thank you