Wrong items sent. Missing items. Requested refund. Ignored all emails. Had to contact Amex to open a refund dispute. Avoid.
Ordered wrong item that I then returned, while ordering new item. No refund for item returned (in correct packaging and untouched). No sign of other item I ordered, although it says it was delivered, so I guess someone may enjoy it. Three enquiring emails and one use of the contact form on their website have led to exactly zero responses from this cash grabber. I have filed a claim to get at least one refund through PayPal, but unsure if anything will come of it as they claim they have fulfilled order and there is no problem.
Attached photo shows proof of item returned to them, yet no refund has been received.
I ordered a pair of brogues with leather soles and was surprised to receive a pair of cheap rubber soles shoes. I immediately contacted kilts boutique and they offered a price reduction. I immediately returned the shoes at my own cost and am still waiting for a refund. This was one of the worst shopping experiences I have had and I would not purchase anything from this retailer.
Men’s Scottish Kilt Outfit Set 6 in 1 – Traditional Highland Tartan Kilt, Sporran, Belt & Accessories (UK Stock)



